Privacy Policy

Welcome to Quality Fresh Life

At Quality Fresh Life, we are committed to providing you with an exceptional shopping experience for authentic luxury brands at greatly discounted prices. Please review the following privacy policy to understand our commitments and your rights.

1. Authenticity Guarantee

As a part of our privacy policy, we guarantee that all products sold on Quality Fresh Life are 100% authentic luxury brands. We work directly with verified suppliers and conduct rigorous checks to ensure the authenticity of each item.

2. Pricing Policy

We strive to offer the best prices on authentic luxury goods. Our pricing reflects significant discounts from the retail price, ensuring you receive the best value for your purchases.

3. Shipping Policy

• Processing Time: Orders are typically processed within 1-2 business days.
• Shipping Time: Standard shipping takes 5-7 business days, while expedited shipping takes 2-3 business days.
• Shipping Cost: Shipping costs vary based on location and shipping method. Free standard shipping is available for orders over $200.

4. Return Policy

• Eligibility: Items must be returned within 30 days of receipt in their original condition with tags attached.
• Process: To initiate a return, contact our customer service for a return authorization number and instructions.
• Refunds: Refunds are processed within 7 business days of receiving the returned item. Original shipping fees are non-refundable.

5. Exchange Policy

• We offer exchanges for different sizes or colors of the same item, subject to availability. Contact customer service to arrange an exchange.

6. Privacy Policy

• Data Collection: We collect personal information to process orders and improve your shopping experience. This includes your name, address, email, and payment information.
• Data Usage: We use your information to process transactions, send order updates, and personalize your shopping experience. We do not sell or share your information with third parties.
• Security: We implement advanced security measures to protect your data. Payment information is encrypted and processed through secure gateways.

7. Terms of Service

• Use of Site: By using our site, you agree to comply with our terms and conditions. Unauthorized use of the site may result in legal action.
• Intellectual Property: All content on our site, including logos, images, and text, is the property of Quality Fresh Life and protected by intellectual property laws.

8. Contact Us

For any questions or concerns, please contact our customer service team:

• Email: support@lux.qualityfreshlife.com

Thank you for choosing Quality Fresh Life. We look forward to serving you!